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Legal Agreement
Terms & Conditions
1. Acceptance:
By registering, enrolling in any coaching course, or purchasing e-books from The Vision Academy, you agree to these Terms & Conditions.
2. Student & Teacher Accounts:
Student accounts are activated for classroom and online track access. Faculty accounts are authorized by the academy administration. You are responsible for all activities under your credentials.
3. Digital Study Materials:
All lecture notes, question banks, and e-books are licensed for personal educational use. Unauthorized reproduction or resale is prohibited.
Policies
Refund & Fee Policy
1. Course Enrollments:
Course batch transfers or refund requests made within 48 hours of enrollment are reviewed with student welfare priority.
2. Physical Merchandise & Lab Kits:
Items damaged in transit will be promptly replaced upon presentation of photographic verification within 7 days of delivery.
Assistance
Student Support Policy
Direct Help Channels:
Email: thevisionacademybasantrai@gmail.com | Phone/WhatsApp: +91 9288266187 (10:00 AM - 8:00 PM IST, Monday - Saturday).
Classroom & Academic Doubts:
Students can post inquiries directly on the Community Discussion Forum or schedule a 1-on-1 doubt clearing session with faculty.